7-days return policy

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All sellers and creators on Jhoolaylaal offer a 7-Day return policy on all their services and products. Each seller can alter the policy depending on their preferences and the type of service or product they offer. This flexibility allows sellers to cater to the specific needs and concerns of their customers, ensuring a satisfactory shopping experience.

This Return Policy governs the process and conditions for returning products purchased through Jhoolaylaal. We work hard to make sure you're happy with your purchase and offer a fair and open return process. Before starting a return, carefully read this policy.

Conditions for Returns

We accept returns on the following products:

1. The product is damaged, defective, or doesn’t match the description given by the seller.
2. The delivered product doesn’t contain all its components or is missing some crucial parts
3. The item must be undamaged, unworn, unwashed, and without any flaws. Fashion items may be tried on to determine if they fit. It will still be regarded as unworn.
4. The item must come with all of its original tags, instructions, warranty cards, gifts, receipts, and accessories.
5. The product must be returned in the original and undamaged manufacturer's packaging/box.
6. The products that are sold with the title “non-refundable” will not be returned.

Refunds and Exchanges

The refund procedure: We will process the refund within 7 business days of receiving the returned item and assessing its condition. Unless otherwise stated, the refund will be processed using the original payment method. Please be aware that depending on your banking institution, it might take longer for the refund to appear in your account. Some sellers don't offer refunds at all.

The exchange procedure: Please specify during the return process whether you would like to exchange the item for a different size, color, or model. If the requested exchange is possible, we will try our best to accommodate you This exchange also varies from seller to seller. Any price variations between the exchanged product and the original product may be relevant.

Product warranties

A manufacturer's warranty might be offered for some goods. For information on warranty coverage and claims, please refer to the product documentation or warranty information included with the product. It is advisable to ask your seller to provide you with a warranty card before making a purchase. This will ensure that you have a clear understanding of the warranty terms and conditions. Additionally, it is important to note that warranties may vary depending on the country or region, so it is recommended to check if the warranty is valid in your location before making a purchase.

Liability restriction

We will only be liable for the product's purchase price if you purchase a product from Jhoolaylaal. Any indirect, incidental, consequential, or punitive damages resulting from the use of our products are not covered by our liability policy.

Changes In the Policy

We change our return policy from time to time to provide better functionality to our users. By periodically updating our return policy, we ensure that it aligns with the evolving needs and preferences of our users. These changes aim to enhance the overall user experience and make the return process more efficient and convenient.

Contact Us

If you want to file a return or have some specific concerns about our policy you can contact us to get more information support@jhoolaylaal.com. Our customer support team will make sure that we assist in every way.