Shipping & Returns

Welcome to Jhoolaylaaal

Here you are

Jhoolaylal doesn’t offer delivery, and sellers need to partner with other logistic companies to deliver their products. This allows sellers to have more flexibility in choosing the most suitable delivery service for their products. By partnering with different logistic companies, sellers can also offer their customers a variety of delivery options, ensuring a seamless and efficient shipping experience.

The shipping charges vary from seller to seller, and they also depend on the region of delivery. Some sellers may offer free shipping for certain products or for orders above a certain amount. Additionally, sellers may choose to pass on the shipping charges to the customers or include them in the product price to provide a hassle-free shopping experience.

Standard Shipping

Most sellers ship using this method. Within the domestic region, orders sent via standard shipping are typically delivered in 5-7 business days. Delivery times may vary internationally. International delivery times depend on the destination country's customs and postal services. It is recommended to check with the seller for estimated delivery times for international orders.

Express Shipping

Welcome to Jhoolylaal

Some sellers provide express shipping options if you require quick delivery of your order. You can anticipate receiving your order within 2-3 business days within the domestic region because express shipments are given priority. Delivery times may vary internationally.

Please be aware that the provided estimated delivery times are only estimates and may change as a result of unforeseeable events like bad weather, delays in customs clearance, or busy holiday seasons. You will receive a confirmation email with tracking information once your order has been shipped, allowing you to keep tabs on the progress of your package.

Return Process

We at Jhoolaylaal make sure that your experience is as pleasant as it can be. If you have received a damaged product or are unsatisfied with your purchase, here are the steps you can follow to file a return:

1. The return should be made within 7 days after the delivery. Any return that is filed after this time limit will not be entertained.
2. You can contact me through your email or phone number.
3. Contact the responsible seller or our customer support team within the return period and include the order number, product details, and reason for return.
4. After we've approved your return request, we'll give you a return authorization number (RMA) and comprehensive instructions on what to do next.
5. To prevent damage during transit, carefully package the item(s) you wish to return in their original packaging or in sturdy packaging.
6. Attach the return shipping label to the package and send it back to us using a trustworthy shipping service. Please make sure to keep the tracking number on hand for future use.
7. Depending on your preference, we will process your refund or exchange once we have received and inspected the returned item(s). Exchanges and refunds will be handled in accordance with the availability of the desired item, and payments will be made using the original payment method used for the transaction.

Contact us

If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We are here to help you throughout the return process and address any concerns you may have.

We hope you have a pleasant shopping experience with us!